Frequently Asked Questions

Web Office Applications

Why should I switch to Google Apps?
Businesses are looking for a low-cost, reliable, and secure messaging and collaboration solution that supports their business. Google Apps has a 99% service level agreement, and studies have found that it is 1/3 the cost of other competing solutions.

Is Google Apps secure?
You're actually safer with Google Apps. Since your data is hosted on Google's reliable and redundant data centers, you can stop saving your corporate data on insecure devices, a leading cause of data security problems.

How does Google Apps work?
It is a web-based hosted solution, which means you can access Google Apps at anytime, anywhere you have an Internet connection. You might hear this type of technology referred to as "cloud computing".

Does it work with MS Outlook and other clients?
Yes, your employees can continue using a familiar interface on the front-end, while Google Apps' servers works on the back-end, helping you save on significant costs for your business.

How long does it take to migrate to Google Apps?
A typical mail migration and domain setup can be executed during a weekend.

Does Live Connexus provide training?
Yes, our staff can deliver personalized training to your employees for a maximum utilization of the tools.

 

Online Meetings

How does the conference room work?

Members can setup an unlimited number of web conferences with up to 100 participants.

Why use Live Connexus instead of other messenger tools?

The difference between Live Connexus and other messenger products is that up to 100 individuals can all interact simultaneously. Furthermore, you can share your computer screen, highlight areas and upload files in presentation mode, even if the attendees are behind individual firewalls!

Is there a setup fee?

No, there is no fee other than the monthly membership.

Is the communication secure?

Yes, we use industry-standard cryptographic protocols SSL and TLS to provide 128-bit encrypted channels for HTTPs communications and streaming RTMP media files.

Can meetings be accessed from a computer with Macintosh or Linux?

Yes, Mac and Linux operating systems are compatible and can attend a meeting.

What forms of interactivity are supported?

Meeting participants can interact through chats, screen sharing, file sharing, application sharing, multiperson video, dynamic whiteboarding, and polling. Hosts can also choose to extend the meeting experience with, for example, engaging click-through presentations or interactive demonstrations and simulations that ask participants to complete a task.

Can meetings be recorded?

Yes, meetings can be recorded with the click of a button. This is a great feature to validate agreements or transcribe meeting minutes at a later time.

What are the hardware and software requirements for the videoconferencing solution?

Microsoft® Windows 2000, XP or Vista® (32-bit edition):

  • Microsoft Internet Explorer 7 or later, Mozilla Firefox 2, Adobe Flash® Player 8 or later
  • Intel® Pentium® II 450MHz or faster processor or equivalent (1GHz recommended when screen sharing)
  • 128MB of RAM

Mac OS X v. 10.4 or higher:

  • Safari 1.x, 2.x, Firefox 1.x , Mozilla 1.x, Netscape 7.x or later, Adobe Flash Player 8 or later
  • PowerPC G3 500MHz or faster or Intel Core™ Duo 1.83GHz or faster processor
  • 128MB of RAM

Linux: Red Hat® Enterprise Linux® (REHL) 3 update 8; RHEL 4 update 4 (AS/ES/WS); Novell SUSE® 9.x or 10.1

  • Mozilla Firefox 1.5.0.7, 2.x, Mozilla 1.7.x, SeaMonkey 1.0.5, Adobe Flash Player 9 or later
  • Processor: Modern processor 800MHz or faster (1GHz recommended)
  • Memory: 512MB of RAM; 128MB of graphics memory

Additional requirements

  • Minimum bandwidth 56Kbps (Presenters are recommended to have at least 256 kbps)