Device Lifecycle Services for Smooth Employee Transitions
Device Lifecycle Services ensure that employee technology is handled correctly during onboarding, role changes, and offboarding. These moments are when most IT issues, security risks, and productivity losses occur.
To keep monthly managed IT pricing predictable and fair, lifecycle services are handled as clearly scoped, one‑time services.
New Employee Day‑One IT Readiness
We prepare employee devices so new hires are productive on day one, without IT scrambling or last‑minute configuration.
This service includes:
- User account creation and access configuration
- Microsoft 365 sign‑in and security setup
- Device security enrollment (antivirus / monitoring)
- Backup configuration
- Printer, OneDrive, and core application setup
- Verification checklist before employee start date
This service can be provided using customer‑supplied hardware or devices procured through Live Connexus.
Device Provisioning Options
We support multiple onboarding scenarios depending on how your organization handles hardware.
Fully Provisioned Device (Shipped to Employee):
- Hardware procurement (brand‑agnostic)
- Operating system initialization and baseline hardening
- Security and monitoring configuration
- Microsoft 365 enrollment
- Device shipped directly to the employee
Remote Device Configuration (Customer‑Provided Hardware):
- Remote system configuration
- Security and monitoring enrollment
- Microsoft 365 setup
- Final readiness validation
Hardware costs, shipping, and applicable taxes are billed at cost. Configuration is billed as a one‑time service.
Last Day Office (Employee Offboarding)
Proper offboarding is just as important as onboarding. Our Last Day Office service ensures that access is removed and company data is protected when an employee leaves.
Offboarding services include:
- User access removal and account disabling
- Microsoft 365 data preservation
- Email and OneDrive access transition
- Endpoint security confirmation
- Device recovery coordination
- Secure device reuse or return preparation
This service reduces security risk and ensures company assets are handled consistently.
Why Device Lifecycle Services Are Separate from Managed IT
Lifecycle events require focused effort over a short period of time and vary widely depending on the situation. Separating these services from monthly managed IT ensures:
- Predictable monthly support costs
- Clear scope and pricing for onboarding/offboarding work
- Reduced confusion around what is included
- Better planning for employee transitions
This structure helps avoid surprises and ensures services are delivered thoroughly and correctly.
Planning a New Hire or Employee Transition?
If you are onboarding a new employee, refreshing devices, or planning an offboarding, contact us to coordinate Device Lifecycle Services and ensure everything is handled correctly.