Managed IT Services

Reliable Managed IT Services for Small & Growing Busisiness

Managed IT Services from Live Connexus provide predictable, proactive support for your company’s day‑to‑day technology. We manage and support your workstations, users, and core IT systems so problems are prevented before they disrupt your business.

Our approach is simple: stabilize your IT environment, reduce surprises, and keep your team productive without unnecessary complexity or hidden costs.

What’s Included in Our Managed IT Services

Our managed IT plan focuses on the systems your employees rely on every day.

Included with Managed IT Services:

• Unlimited remote support for covered workstations
• Microsoft 365 user and application support
• Endpoint security (antivirus / threat protection)
• Document backup monitoring (OneDrive / endpoint backups)
• Operating system and third‑party patch management
• Proactive system monitoring and issue prevention
• Printer and peripheral logical support
• Ongoing user account maintenance

This service is designed for stability and predictability, not break-fix firefighting.

Simple, Predictable Pricing

• Flat, predictable monthly rates based on your specific team size and infrastructure footprint.
• Covers ongoing support and management once a device or user profile is active and in service.
• Core infrastructure components (such as physical or cloud servers) are evaluated separately starting at $250/month.
• No unexpected hourly charges for day-to-day support activities included in your custom plan.

• Comprehensive management of core physical or cloud server environments (including Active Directory and local DNS services).
• Includes critical operating system patch deployment, identity management, and backup monitoring.
• Ensures internal user authentication and system access remain stable, even during external internet provider transitions.

To keep monthly costs fair and predictable, certain specialized events are handled as one‑time or project‑based services:

• New employee device setup and onboarding
• New computer provisioning and configuration
• Hardware purchases and shipping
• Employee offboarding and device recovery
• Major system changes or infrastructure projects

These services are seamlessly covered under our IT Asset Lifecycle & User Transitions program, with clear scope and pricing.

Who This Service Is Designed For

Our Managed IT Services are a good fit for:

• Small and mid‑sized businesses (20–100 employees)
• Companies standardized on the Microsoft 365 ecosystem
• Organizations without a full‑time internal IT department
• Teams that value stability over constant IT tickets

If you’re growing, onboarding new employees, or standardizing IT, this service provides the foundation.

Let’s Stabilize Your IT Environment

If you’d like to discuss managed IT services or understand what coverage would look like for your team, contact us to start the conversation.